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Customer acquisition cost (CAC)

How much you spend on sales and marketing to win one new customer. Lower CAC with healthy retention usually means a more efficient business.

Liittyvät: Lifetime value (LTV) · Monthly recurring revenue (MRR) · CAC payback period · LTV:CAC ratio

Hieman lisää vivahdetta▾
  • Fully loaded CAC includes salaries, not just ad spend.
  • Compare CAC to LTV — paying more to acquire than a customer is worth is a trap.
Syvemmin▾
Keskustelukysymykset▾
  • Which channel has the best CAC today — and is it scalable?
  • What costs do you exclude today that you should include?

Vain oppimateriaalia — ei juridista, vero- tai sijoitusneuvontaa. Termit vaihtelevat maan ja diilin mukaan; kysykää pätevältä ammattilaiselta, kun sillä on väliä.